Methodology
How the score is made.
Core Concept
Arristal scores the operational health of a supply chain on a scale of 0 to 100. The score comes from a structured assessment answered across the business — not from a live data feed and not from a generic benchmark. It connects three things that usually sit in separate conversations: how operations actually run, how management thinks they run, and what both do to the numbers.
Each answer maps to a financial consequence. A weak planning score is not left as a colour on a chart — it is translated into the working capital it ties up, the margin it costs, or the revenue it puts at risk, with the arithmetic shown so you can argue with it. The recommendations that follow name specific work a team can start inside one quarter, not categories to think about.
When more than one function answers, the diagnostic compares them. The gap between what finance sees and what operations reports is often the most useful finding in the report — it shows where the business disagrees with itself.
The Five Drivers
The diagnostic evaluates five operational drivers. Each one sits at the point where how the supply chain runs meets what it costs and earns:
Planning & Coordination
The alignment of demand, supply, and financial plans across business functions. Measures plan ownership and cadence of revision.
Service Reliability
The consistency and accuracy of order fulfillment measured at the point of customer impact, mapping commercial promises to warehouse execution.
Flow & Responsiveness
The velocity and variability of material and information cycle times, identifying lead-time bottlenecks and decision latency.
Cost Efficiency
The visibility and management of unit-level cost-to-serve across customers, channels, and SKUs to protect operating margins.
Risk & Resilience
The preparedness for disruptions and the recovery time from unexpected events, evaluating supplier concentration and qualified alternates.
Note: The specific assessment questions, maturity calculations, and model weights are proprietary and detailed only within the final client report.
What It Is Not
Three things SCHI is sometimes mistaken for. Acknowledging these saves a meeting later:
Not a KPI dashboard
There is no live data feed. The scan is a moment in time, designed to highlight root causes and drive strategic focus rather than monitor daily transactions.
Not a generic maturity model
The focus is on specific root-cause diagnosis and financial translation, rather than generic labels.
Not a benchmarking survey
Your answers are read against sector norms, but the report is about your business — not a ranking against anonymous peers, and not data collected to sell on.
The full derivation — the score weights, the financial translation, and the basis for each recommendation — is in the report itself.
Begin assessment